Digital Asset Management (DAM) Services
Expert DAM and MAM consulting, implementation, and support—whatever stage you’re at.
Our services follow the progression of DAM work, from strategy through long-term preservation. Most clients start at one stage and return for the next; some hand us the whole lifecycle. Either way, you get the same team led by MLIS-credentialed digital librarians and the same platform-agnostic approach.
Not sure where to start?
Advise & Define
Know what you have and what you need before you buy or build. We assess your assets, workflows, and team, define requirements, and set the governance that keeps a DAM healthy after launch. We help you see what’s possible and then build a phased approach that works with your timeline and budget.
DAM Assessment
Review of your current assets, metadata, workflows, and users to find what’s broken and what a DAM needs to solve.
DAM Platform Selection
Requirements, RFP support, and vendor evaluation. We don’t resell software, so our advice isn’t tied to a platform.
DAM Governance
Policies, roles, and workflows that keep your DAM working after go-live, built in from the start.
Design & Implement
We configure your DAM around your team’s workflows rather than vendor defaults, and design metadata with the people who will use it.
Configuration & Metadata Design
Metadata schema, taxonomy, user roles, permissions, and integrations, configured for how your team works.
DAM Migration
Migration from legacy systems, shared drives, or a previous DAM, with metadata, versions, and relationships intact.
Training & Adoption
Role-based training for administrators, contributors, and end users, so your team can run the system without us.
Operate & Manage
A DAM is only as good as its content and how findable it is. We run the day-to-day work that keeps your library current, consistent, and searchable.
Asset Ingestion
Structured workflows that bring new assets in with the right metadata at the point of entry, not retroactively.
Transcoding & Renditions
Format conversion, proxies, and renditions so assets work across every channel and system that needs them.
Metadata Tagging
Controlled vocabularies, keyword strategy, and AI-assisted tagging that keep your library searchable as it grows.
Expand & Extend
As your organization grows, new teams and systems need to connect. We scale what works and integrate your DAM with the tools around it.
User Onboarding
Onboarding for new teams, business units, or user groups, including workflow documentation, role setup, and training.
DAM Integration
Integrations with creative suites, CMS, PIM, MAM, and custom systems, scoped, built, and tested for production use.
Managed Services & Fractional Support
Ongoing administration, librarian support, and troubleshooting, as a managed service or a fractional DAM librarian for a few hours a week.
Optimize & Analyze
Once a DAM is live, we help you get more from it through automation, AI-assisted workflows, and usage analytics.
Workflow Automation
Automated routing, approvals, expiration and rights alerts, and distribution workflows that cut manual work and improve consistency.
AI for DAM
AI-assisted metadata, visual search, duplicate detection, and content analysis, applied where they work for your content types.
Analytics & Reporting
Usage, search, and governance reporting that shows what’s used, what can’t be found, and what costs the most to manage.
Preserve & Activate
Film deteriorates, tape degrades, and formats become unreadable. We manage the digitization, cataloging, and protection of vulnerable assets, then make them accessible.
Media Digitization
Film, tape, photographs, slides, and documents digitized and cataloged with metadata for long-term access.
Archiving & Digital Preservation
Long-term storage strategy and implementation, including tiered storage, LTO tape, cloud backup, and access policies.
Recovery & Restoration
Recovery of assets from degraded media, corrupted files, obsolete formats, and decommissioned systems.
Not every engagement starts at the beginning.
Tell us where you are, and we'll recommend where to start.